FAQ
Can I pay cash on delivery?
Yes. Cash on delivery is available across Serbia — you pay the courier when your parcel arrives.
How long does delivery take?
1–2 working days within Serbia. Orders placed before 14:00 on a working day are shipped the same day.
How much is delivery?
490 RSD. Free on orders over 6,000 RSD.
Can I return a product?
You can withdraw from your purchase within 14 days of delivery, without giving a reason. Details are in our refund policy.
Are the products tested on animals?
No.
Are they suitable for sensitive skin?
The formulas are free from sulfates and parabens. If you have a known allergy, check the ingredient list on the product page.
Where do the products ship from?
From our distributor's warehouse in Serbia. There are no customs charges or extra fees on delivery.
Do you issue a receipt?
Yes, a fiscal receipt is included with every parcel.